Customer Guide
How to order food, book parcel deliveries, run campus errands, and track your orders live.
How to Order Food & Meals on GrabGo
A complete step-by-step guide to finding local restaurants, customizing meals, applying promo codes, and managing item substitutions.
Live Tracking Your Rider & Delivery Verification
How to track your rider in real time on the interactive GPS map, communicate with your rider, and complete delivery verification.
Sending Parcels & Booking Campus Errands
Learn how to use GrabGo for door-to-door parcel delivery, document delivery, and multi-stop campus errands such as laundry, printing, and gas refills.
Payment Methods: MTN MoMo, Telecel, Card & Cash
Detailed instructions on paying with Ghana Mobile Money networks, bank cards, cash on delivery, and GrabGo wallet credits.
Rating Your Food, Vendor & Delivery Rider
How to leave constructive feedback, rate meal quality, and tip your delivery rider.
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