Rating Your Food, Vendor & Delivery Rider
How to leave constructive feedback, rate meal quality, and tip your delivery rider.
GBWritten by GrabGo Team
•Updated August 2026•2 min readYour ratings maintain quality across the GrabGo platform. After every delivery, you can rate both the food quality and the rider service separately, plus add a digital tip.
Step-by-Step Instructions
1
Order Completion Prompt
Once delivered, a feedback prompt appears automatically in the app.
2
Rate Food & Restaurant (1–5 Stars)
Evaluate taste, portion size, packaging, and temperature. You can add specific comments or photo feedback.
3
Rate Rider Delivery (1–5 Stars)
Rate timeliness, friendliness, and package handling.
4
Optional Rider Tip
Reward outstanding service with a direct digital tip (100% of tips go directly to the rider without deductions).
Did this answer your question?